We offer free standard ground shipping on everything in the store to the Continental US. That means everything ships for free if you live in the lower 48 states. If you live in Alaska, Hawaii or have a military address, everything ships for $10.
How Fast Will I Get My Order?
We will do our darnest to get your stuff as fast as possible. That being said, it depends on when we receive your order (during business hours, on the weekend, on a holiday, etc.). Some items will be shipped the day of your order or the next business day. Custom items can take 3-7 business days to be customized and shipped. Mugs, T Shirts & Shot Glasses are print on demand items which means they will be made after you place your order. These can take 2-5 business days to ship.
Shipping times typically take 2-5 business days to arrive once they are shipped. If you have a deadline like a holiday, birthday, anniversary, etc., reach out to us either by Chat, Phone or Email. We'll bend over backwards to meet your deadline if possible.
What Shipping Carrier Do You Use?
Most items are sent USPS Priority Mail. We may also use UPS, FedEx or DHL which means we need a physical address rather than a Post Office Box. Some of our inventory is located in an Amazon warehouse so if you get your package in an Amazon box, that's why. If you cannot receive packages from certain carriers or you do not have a physical address, please let us know before placing your order to make sure we can send the order with your preferred carrier.
Returns & Refunds
We understand that ordering online can be a challenge as you cannot touch the item and see its true colors. Therefore, we offer free returns under certain conditions:
- The item has not been customized for you (unless it is damaged or defective or we didn't customize it per your instructions)
- The item has not been used.
- You notify us of your desire to return the item and the reason within 30 days either by phone or email. We will provide return instructions and a return shipping label or we will reimburse your return shipping. If you use your own label, you must ship via a carrier which provides tracking information and provide us the tracking number.
- You return the item with all packaging, parts and instructions.
We will reimburse you to the same method of payment used to place the order after we receive the item according to the instructions above.